FAQs

CONTACT-FREE DELIVERY:


Prioritizing the Safety of Customers and Employees

Our foremost priority is the health and safety of our customers and partners. We have established partnerships

with FedEx and UPS to ensure the secure delivery of your packages. Your new Green Rest mattress will be

delivered to your front door or a designated location of your choice.

Our manufacturers and distribution centers strictly adhere to updated policy measures that include enhanced

cleaning protocols and the provision of additional protective equipment for employees.

We are committed to creating a safe environment and promoting healthier sleep habits for our employees and

customers. Your well-being is an integral part of our organizational family.


WHERE IS GREEN REST® MATTRESS MADE?


Each Gren Rest mattress is meticulously crafted in the beautiful sunny state of Florida, USA, by well-trained

professionals who adhere to strict engineering standards and quality control.


WHY IS GREEN REST MATTRESS® DIFFERENT FROM OTHER MANUFACTURERS?


We take quality control seriously and employ a thorough Quality Assurance process to inspect every

mattress before it is shipped to you. At Green Rest, we never compromise on mattress quality by using cheap

materials.


Key features that set Green Rest apart from its competitors:


- Patented Therapeutic Orthopedic Mattress

- Full-body vibration massage technology built into the mattress

- MedFIR technology for far-infrared energy benefits

- Smart Orthopedic Support for postural correction

- Certified Durable Medical Equipment (DME) accredited by The Healthcare Quality Association on

Accreditation (HQAA)

- Licensed HME Provider by the Agency for Health Care Administration (AHCA)

Green Rest Mattress dedicates a percentage of its annual revenue to supporting the community through its

“Social Impact Program.” Learn more…


WHAT MAKES A GREEN REST® MATTRESS UNIQUE, AND WHY SHOULD YOU BUY ONE?


Green Rest's mattresses combine sleep science and ergonomic engineering to deliver exceptional sleep

quality, with a cutting-edge full-body vibration massage system that targets specific areas of the body. An

advanced MedFIR technology that alleviate pressure points, promotes relaxation, manages stress, and

relieves muscle tension, helping you feel refreshed and revitalized for the day ahead and providing peace of

mind and excellent value for your investment.

How is it made?


1. MedFIR® Yarn far-infrared technology mattress cover;

This innovative, patented formula incorporates reactive minerals woven into the threads of the mattress

cover. It converts body heat into far-infrared energy and then emits this energy back to the skin. This

process enhances local circulation, aids in pain management, and helps regulate body temperature. It

offers significant advantages over competing products on the market.

2. Green Rest® GRFGF-1.0#TM FiberGlass Free FR Sock;

It is an Oeko-Tex Standard 100-certified product made from sustainable, renewable cotton, delivering

breathability and moisture-wicking properties. Additionally, the Green Rest GRFGF-1.0# sock prevents

the breakdown of fiberglass, ensuring consumers receive an all-natural sleep experience.

3. MedFIR® D4Hz Bio-Ceramic Technology "scientifically patented formula”;

Our innovative MedFIR technology is designed to elevate your sleep experience to the next level. By

emitting gentle far-infrared rays, the MedFIR technology helps improve local circulation and promote

more profound, more restorative sleep.

4. GREEN REST® CONVO-TECH 3DTM Technology

The Green Rest Convo-Tech 3D mattress features a unique egg-crate design made from high-resiliency

organic latex foam, which promotes airflow and provides pressure relief. This design offers a therapeutic

sleep experience, aiding muscle relaxation during nightly movements. As a result, it delivers a

self-massage effect, similar to a "do-in-type massage" experience, with touchpoints that create the

sensation of hundreds of fingers gently massaging your body.

5. Performance comfort Layer

Designed to adapt to your body's contours while providing support instead of forcing you to conform to

them for a restful night’s sleep.

6. The Vibro-Massager System for relaxation

This full-body vibration system delivers micro-vibrations to target specific areas of the body, promoting

relaxation, relieving muscle tension, and alleviating stress. As a result, you feel refreshed and revitalized

for the day ahead.

7. Pressure-Relieving Layer

This layer helps alleviate back pain and discomfort, ensuring a more comfortable sleeping experience.

8. Responsive Transition support

Engineered to provide even weight distribution, ensure spinal stability, and promote proper body

alignment.

9. Ergonomic equalized support

It is designed to provide a balanced pressure distribution, support the spine's natural curve, and ensure

an ergonomic sleep posture while minimizing disruptions from a partner's movements.

10. Smart orthopedic support base

The Smart support layer features extra-firm, high-resilience foam that's Certi-Pur-US certified, ensuring

durability, stability, and long-lasting orthopedic support.


* WHAT MAKES THE GREEN REST NATTU PILLOW UNIQUE?


The Nattu pillow is crafted from 100% natural latex, offering exceptional neck support, breathability, and

durability. Its unique pin-hole design promotes airflow, prevents moisture buildup, and ensures a fresh

sleeping environment. Plus, it's washable and resistant to dust mites and mildew.


Pillows Size

● Standard size = L 24 x W16 x H5.75 (inches)


* HOW FIRM IS A GREEN REST® MATTRESS?

Green Rest mattresses are designed with a medium-firm to firm feel, striking a perfect balance between

support and comfort. With patented Smart Orthopedic Support technology, they promote proper spinal

alignment and even weight distribution, enhancing the overall sleep experience. Rated 7-9 on a firmness

scale of 1-10, Vast mattresses strike a balance between softness and firmness, providing optimal support.

* WHAT MATTRESS MODEL DOES GREEN REST® MAKE?


ANGELS DREAM Massager mattress “Orthopedic”


● Twin 38"W x 75"L x 15”H............. 95lbs

● Twin XL 38"W x 80"L x 15”H........ 104lbs

● Full 53"W x 75"L x 15”H............. 133lbs

● Queen 60"W x 80"L x 15”H.......... 152lbs

● King 76"W x 80"L x 15”H............ 190lbs

● Cal King 72"W x 84"L x 15”H........ 190lbs


ALPHA REST “Hybrid”


● Twin 38"W x 75"L x 15”H............. 90lbs

● Twin XL 38"W x 80"L x 15”H.......... 98lbs

● Full 53"W x 75"L x 15”H.............. 126lbs

● Queen 60"W x 80"L x 15”H.......... 144lbs

● King 76"W x 80"L x 15”H............. 180lbs

● Cal King 72"W x 84"L x 15”H........ 180lbs


MEDI-REST “Hybrid”


● Twin 38"W x 75"L x 13”H.............. 90lbs

● Twin XL 38"W x 80"L x 13”H........... 98lbs

● Full 53"W x 75"L x 13”H.............. 112lbs

● Queen 60"W x 80"L x 13”H........... 128lbs

● King 76"W x 80"L x 13”H.............. 160lbs

● Cal King: 72"W x 84"L x 13”H........ 160lbs


ORTHO-MEDIC “Orthopedic”


● Twin 38"W x 75"L x 13”H.............. 75lbs

● Twin XL 38"W x 80"L x 13”H........... 82lbs

● Full 53"W x 75"L x 13”H............... 105lbs

● Queen 60"W x 80"L x 13”H........... 120lbs

● King 76"W x 80"L x 13”H.............. 150lbs

● Cal King 72"W x 84"L x 13”H......... 150lbs


OVERSIZED OR CUSTOM MATTRESS

How to Order a Custom Mattress or Recreational Vehicle (RV)

Mattress? At GREEN REST MATTRESS®, we provide customized mattress solutions tailored to your specific

needs. To get started, please request a quote.

We can design a mattress that suits your preferences by considering factors such as the dimensions that fit

your space, your body type, and your preferred sleeping position. If you have a unique sleeping style or find

that standard mattress sizes are unsuitable, we offer a variety of custom dimensions tailored to your specific

needs, whether for your home, boat, recreational vehicle (RV), or other types of space.

Here are some questions to consider:

- Are you looking for a mattress that can support a heavier body type?

- Are you considerably tall, with your feet extending beyond the bed?

- Do you have space constraints that limit your options for finding a mattress that suits your interior

decor?

- Do you prefer a shape for your mattress other than the conventional rectangular one?

3

- Are you considering converting your living area into a spacious bedroom?

Regardless of your situation, we are committed to helping you find the ideal solution.

Ordering a custom-made mattress is a straightforward process. You can contact us via email at

support@greenrestmattress.com or by clicking here. Please provide your information, and we will email you

a quote within 24 to 72 hours. After you approve the quote, simply wait for your dream mattress to be

delivered to the address you specified.


* DOES GREEN REST® OFFER DISCOUNTS TO MILITARY, VETERANS, OR FIRST RESPONDERS?

WE REST PEACEFULLY AT NIGHT, THANKS TO THE COURAGE AND DEDICATION OF INDIVIDUALS LIKE YOU WHO SERVE AND PROTECT OUR COMMUNITY. YOUR EFFORTS KEEP US SAFE; YOU DESERVE OUR GRATITUDE AND RESPECT FOR YOUR BRAVERY AND SELFLESSNESS. GREEN REST'S DISCOUNT OFFER IS A GREAT WAY TO SHOW APPRECIATION FOR THEIR SERVICE.

Yes! Green Rest Mattress is dedicated to providing a 10% discount to individuals who serve and make

sacrifices for our communities. This discount is available for:

● Athletes

● Veteran

● Military

● Firefighters

● Collegian

● Disabled Person

● Foster Parents

● Nurses and Doctors

Please Click Here for more information on how to qualify for a discount on your purchase today.


ORDERS & SHIPPING.


How Long Does Home Delivery Take


GREEN REST MATTRESS® has partnered with FedEx and UPS to ensure the secure delivery of your mattress.

Your mattress will be delivered to your front door or another designated location that you regularly use for

receiving packages. Your order will be shipped via ground transportation, and you will receive a shipping

confirmation email with your tracking number the next business day after your order is placed.

Each Green Rest mattress is carefully handcrafted to order by our skilled team of professionals and shipped

directly from our factory located in the beautiful state of Florida, USA.

● Day one: We received your order.

● Day Two: We Produce Your Mattress.

● Day three: Your mattress is ready for UPS to collect.

* Please allow 4-10 business days for the estimated delivery date.

Additionally, please note that your products may arrive on different days, depending on the distance from

our warehouse.

It is essential to inspect the product thoroughly before use. If you identify any defects, please contact Geen

Rest® customer support at support@greenrestmattress.com.


DOES GREEN REST SHIP THE MATTRESS ANYWHERE?


Yes! We offer free shipping within the contiguous United States. We are proud to say that we can deliver to

any location with a mailing address, regardless of the city, state, country, or continent. However, please note

that **standard shipping costs may apply based on your region.


SET-UP & CARE.


Refer to the IN-HOME MATTRESS SET-UP listed at the bottom of the homepage.

The GREEN REST® Mattress is shipped compressed, rolled, and packaged in a bed-in-a-box style. To prevent

structural or condensation damage from prolonged packaging, it is essential to unbox your new mattress

within four (4) weeks of delivery.

Furthermore, to qualify for the 100-night trial, the Comfort Exchange & Return Policy, and the Warranty, you

must open your new mattress immediately after receiving it.


DOES THE GREEN REST® MATTRESS NEED TO BE ROTATED?


Rotating your mattress is essential for your comfort and can help prolong its lifespan. The Green Rest®

mattress is designed to adapt to your body's contours during the first few weeks without sagging.

To prevent excessive body impressions, please follow these rotation guidelines:

- Rotate your new mattress after the first month of use (30 days).

- Rotate it again after three (3) months of use.

- Continue this rotation cycle every three (3) months.


DOES THE GREEN REST® MATTRESS NEED A BOX SPRING OR FOUNDATION?


Some individuals prefer to place their mattresses directly on the floor or a flat foundation platform, and this

choice is entirely a matter of personal preference.

However, Green Rest® mattresses are heavy, and we recommend using a proper platform bed, a wooden box

spring with a sturdy bed frame, or a foundation that offers solid support for the mattress.

For Queen, King, and California King mattresses, the bed frame system should have a minimum of six legs.

Inadequate support for your mattress may void your 100 Nights of Trial and the mattress warranty.


UNBOXING AND SETTING UP YOUR NEW GREEN REST® MATTRESS


The Green Rest® mattress is made from high-quality heavy materials. Some models are equipped

with a heavy pocket-coil system and 100% natural latex foam. However, due to its weight, moving

the Green Rest® box alone may cause back injuries. We strongly advise against lifting the Green

Rest® box without assistance.

Here's a step-by-step guide for setup:

Step 1: Carry your new mattress to the desired room with help.

Step 2: Carefully open the mattress box. “Avoid using a knife or sharp object, as this may

unintentionally cut the mattress inside the box. Once opened, slide the mattress out of

the box.

Step 3: Place the new mattress over your bed while it is still rolled up and wrapped in

the plastic film. Then, use the "V-Knife" provided by Green Rest® to carefully and slowly

cut through the wrapping film. Once the plastic film is removed, the mattress will begin

expanding immediately. It is crucial to ensure the mattress is in the correct position

before cutting the outside plastic, as it may become difficult to move after it starts

expanding.

* Your new mattress will fully inflate within minutes to hours, allowing you to enjoy it

immediately for a restful night’s sleep.


HOW DO I CLEAN MY GREEN REST® MATTRESS?


Green Rest strongly recommends using a 100% waterproof mattress protector starting on the first day of

using your new mattress. This will help safeguard your investment and ensure that your warranty remains

valid. Certain cleaning products can damage the fabric and internal materials of your mattress, potentially

leading to mold growth. Any of these issues could result in damage that would void your mattress warranty.

HOW TO CANCEL MY ORDER OR RETURN MY MATTRESS?

If you’ve changed your mind or made an error during checkout, you can cancel your mattress order within 24

hours of purchase on our website. After this period, a 15% cancellation fee will apply.

To initiate a return, please wait at least 30 nights from the delivery date and provide proof of regular use.

This waiting period allows your body to adjust to the new mattress.

To cancel your order or start a return, please email our customer service team at

support@greenrestmattress.com.


HOW MANY YEARS IS GREEN REST® MATTRESS'S WARRANTY?


Each Green Rest® mattress is covered with a limited Lifetime warranty.


DO YOU SHIP TO CANADA?


Yes! Our partners can deliver anywhere in Canada if a valid mailing address is provided, regardless of the city

or province. Please note that delivery of your new mattress may take an additional time, and a shipping fee

may apply based on your region.


WHAT CERTIFICATIONS DOES GREEN REST HAVE?


Green Rest mattresses hold several notable certifications and accreditations, including:

1. Patented as "Therapeutic orthopedic Mattress"

2. Accredited Company by the Healthcare Quality Association on Accreditation (HQAA)

3. State Licensed as an HME Provider by the Agency for Health Care Administration (AHCA)

4. Feature FiberGlass-free FR sock

5. Made with GOLS-certified organic natural latex foam

These certifications highlight Green Rest's commitment to quality, safety, and therapeutic support.


DOES THE GREEN REST® MATTRESS SMELL?


The Green Rest mattresses are designed to have minimal to no odor, thanks to their premium-quality

materials. Any potential smell typically dissipates within a few hours.


WHAT is MedFIR Far Infrared TECHNOLOGY?


Introducing MedFIR® Technology, a revolutionary, scientifically patented formula sleep solution

transforming the mattress industry. This cutting-edge technology elevates the sleep experience,

promoting a deeper, more restorative sleep that supports overall well-being.

** MedFIR® Technology is offered in two different application forms, as detailed below:

● MedFIR® Yarn Technology.

● MedFIR® D4Hz Bio-Ceramic Technology

MedFIR® Yarn Technology:

This innovative, patented formula incorporates reactive minerals embedded into the threads of the

mattress cover. It can convert the user’s body heat into far-infrared energy and emit it back into the

body, improving local blood circulation and promoting several benefits to the user. It offers significant

advantages over competing products on the market.


MedFIR® D4Hz Bio-Ceramic Technology:


This groundbreaking technology sets a new standard in the wellness industry. It incorporates natural,

reactive minerals such as titanium and platinum, along with over 32 microparticles extracted from the

earth. This unique combination allows it to efficiently generate far-infrared energy using the body's

natural heat, distinguishing it from other technologies.

The MedFIR D4Hz Bio-Ceramic technology is specifically designed to capture heat emitted by the

body during sleep and convert it into far-infrared energy, which is then re-emitted back into the

body. This process can help relax muscles, improve local blood circulation, boost energy levels,

enhance sleep quality, accelerate recovery, and support overall well-being.

Additionally, the MedFIR® D4Hz operates without any cables or cords, and it does not emit

electromagnetic fields (EMFs) while you sleep, making it a healthier option for a restful night's sleep.

DOES MedFIR® Yarn Technology REQUIRE SPECIAL CARE OR WASHING?

The MedFIR yarn technology is designed to be long-lasting, ensuring that the benefits it provides can endure

for the entire life of the fabric's cover, unlike other technologies that rely on coatings or surface applications.

The MedFIR yarn technology is based on reactive minerals that are finely ground into a fine powder and

seamlessly integrated into the threads of the mattress fabric. This process enhances both the quality and

comfort of the material.

WHAT IS THE WARRANTY FOR MedFIR® D4Hz Bio-Ceramic and MedFIR® Yarn Technology?

The MedFIR D4Hz Bio-ceramic and MedFIR® yarn technology is designed to remain effective throughout the

product's life.

WHY IS FAR-INFRARED GOOD FOR OUR HEALTH?

All living organisms on the planet depend on far-infrared energy.

For thousands of years, humans have utilized the therapeutic benefits of sunlight during the early

morning and late afternoon. This natural phenomenon penetrates deeply into the body, stimulating

nerve fibers and initiating a series of healing responses. By activating cellular pathways, far-infrared

energy promotes self-healing, accelerates tissue repair, and enhances overall well-being.

In the context of MedFIR technology, this energy is generated naturally from body heat, making it a

potentially beneficial feature for improving sleep and relaxation.

IS MedFIRTM Far Infrared TECHNOLOGY SAFE FOR ME AND MY FAMILY?

Far-infrared rays are naturally healthy, safe, effective, and beneficial for all living beings. MedFIR is entirely

safe for everyone, including your children.

ARE THERE ANY NEGATIVE SIDE EFFECTS ASSOCIATED WITH MedFIR TECHNOLOGY?

MedFIR is a natural, non-invasive technology that utilizes the body's temperature to convert it into

far-infrared energy, which is then emitted back to the body. Since the introduction of far-infrared

products for medical purposes in the 1990s, there have been no significant reports of side effects or

allergic reactions associated with their use.

WILL I FEEL MedFIR Far Infrared TECHNOLOGY WORKING?

You might not directly feel the effects of MedFIR Far Infrared Technology. However, numerous satisfied

consumers of Green Rest® have reported improvements in sleep quality and overall well-being.

DOES MedFIR NEED TO TOUCH MY SKIN FOR A MORE INTENSE EFFECT?

MedFIR Far Infrared technology is effective without requiring direct skin contact. It can work through

layers or coverings without losing its benefits.


I HAVE SPECIFIC MEDICAL PROBLEMS. HOW WILL VAST® MATTRESSES WORK FOR ME?


If you have specific medical concerns, you may wonder how Green Rest mattresses could benefit you. It’s

essential to consult your physician or another licensed healthcare provider if you have questions or need

medical treatment.

Green Rest® also clarifies that it makes no medical claims regarding the effectiveness of its products for

allergies, discomfort, or other health conditions. Green Rest does not guarantee that its products can

treat or cure diseases. Due to inherent individual variations, the efficacy of the products may differ

among individuals, even among those presenting similar physical conditions.


DISCLAIMER

The information presented herein is based on our research and is intended solely for general informational

purposes. It is important to note that we are not qualified as healthcare professionals or advisors.

The content available on this website should not be considered medical advice for any specific individual or

medical condition. Such information is subject to modification without prior notice. Additionally, this website

is not intended to provide medical advice or replace the recommendations of your healthcare provider.

Accordingly, visitors are strongly encouraged to consult their healthcare professionals regarding any

health-related concerns or conditions.

While Green Rest mattresses have helped numerous customers improve their well-being and achieve restful

sleep, it is essential to acknowledge that its products are not marketed as medical devices or as substitutes

for any instructions, prescriptions, or guidance provided by licensed medical professionals. If you have any

inquiries or concerns regarding your health status and require medical attention or treatment, it is advisable

to consult your physician or another licensed healthcare provider.

Green Rest® would like to clarify that it makes no medical claims regarding the effectiveness of its products

for allergies, discomfort, or other health conditions. Furthermore, Green Rest does not guarantee that its

products can treat or cure diseases. Due to inherent individual variations, the efficacy of the products may

differ among individuals, even those presenting similar physical conditions.

Green Rest Mattress® shall not be held liable for any misinterpretation or improper use of the information

presented on this website or during in-store sales presentations. Additionally, Green Rest Mattress® is not

responsible for any loss, damage, or injury resulting directly or indirectly from any treatment, action, or

application related to any sources referenced on this website.